Privacy Policy
Introduction
TrueNorthArcade.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our free-to-play social gaming services.
Information We Collect
Automatically Collected Information
- IP address and general location information
- Browser type and version
- Device information and screen resolution
- Pages visited and time spent on our site
- Referring website information
Information You Provide
- Contact form submissions
- Newsletter subscription email addresses
- Customer support communications
- Game preferences and settings (stored locally)
How We Use Your Information
- To provide and improve our gaming services
- To respond to your inquiries and provide customer support
- To send newsletters and updates (only if you subscribe)
- To analyze website usage and improve user experience
- To ensure website security and prevent fraud
- To comply with legal obligations
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- SSL encryption for data transmission
- Secure servers with regular security updates
- Limited access to personal information
- Regular security audits and monitoring
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
Third-Party Services
We may use third-party services for analytics, customer support, and website functionality. These services have their own privacy policies and data handling practices.
Your Rights (Canadian Privacy Laws)
Under Canadian privacy legislation, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing
- File a complaint with privacy authorities
Children's Privacy
Our services are intended for users 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
TrueNorthArcade.com Privacy Team
Email: privacy@truenortharcade.com
Response time: Within 30 days
Last Updated: January 2024
Effective Date: January 1, 2024